Frequently
Asked Questions

Use our Size Guide to measure your foot length in either inches or centimeters, then match it to the size chart for the style you're shopping. If you're between sizes, we generally recommend sizing up for running shoes and sticking true to size for casual styles.

Most of our athletic styles fit true to size, while a few trail and performance silhouettes run slightly narrow. Each product page notes any fit guidance specific to that style, and the Size Guide includes a fit-note column for quick reference.

Apparel is sized using standard XS-XL ranges. Compression pieces like leggings are designed for a snug, second-skin fit, while tees and outerwear have a relaxed fit. Check the garment measurements in the Size Guide before ordering.

Standard shipping arrives in 5-7 business days, expedited in 2-3 business days, and overnight the next business day. Orders over $100 ship free with standard delivery. Exact rates and timelines for your address are calculated at checkout.

Yes. As soon as your order ships, you'll receive a confirmation email with a tracking link so you can follow your package from our warehouse to your door.

We currently ship within the United States. International shipping options are calculated at checkout when available for your destination and will be added there if your country is supported.

You have 30 days from delivery to return or exchange full-price items, free of charge, as long as they're unworn, unwashed, and in original packaging with tags attached.

Email us your order number and we'll send a prepaid return label right away. Once we receive your return, refunds are processed to your original payment method within 5-7 business days.

Final-sale and clearance items are marked clearly at checkout and are not eligible for return or exchange. All other full-price items qualify for our standard 30-day policy.